Use an account the business owner controls and can recover.
Start your shop without technical words.
Follow these seven steps once. You will create the shop, save a customer, make the first bill or work record, and protect the data.
Shop createdCorrect business type and branch
First work savedCustomer, bill, order, or job
Payment checkedPaid and due amounts are clear
Data protectedBackup and recovery copy checked
Prepare two things
Use the permanent owner account
Choose the Google account that should continue owning the business even when a phone, computer, or staff member changes.
Keep the recovery code in a password manager, secure drive, or printed copy away from the device.
First screen
Create new or restore existing
Choose only one of these paths.
New business
- Sign in with the owner account.
- Choose Create new workspace.
- Enter the real shop name.
- Select the correct shop type.
- Continue to business details.
Existing business
- Sign in with the same authorised account.
- Choose the discovered workspace.
- Select Restore Data.
- Use the matching recovery code.
- Check customers, recent work, stock, and branch before entering new data.
That creates a different database. Stop and use the correct account, backup, and recovery code.
Check once
Confirm business details before billing
Main Branch: ShopPilot may show the main business location without a separate branch name. Other branches must be selected by their actual branch.
Keep history connected
Add the first real customer
Open Customers
Use the bottom navigation on Android or left sidebar on Windows.
Search first
Check the phone number or name so the same customer is not entered twice.
Add the basics
Enter the correct name and phone. Add address or tax details only when needed.
Save and open
Confirm that the customer appears in the active shop and branch.
Choose your business
Create the first work record
The main Work area changes for the selected shop type. Use the matching four-step flow below.
RRepair shopItem, complaint, job, deliveryOpen
- Find the customer.
- Choose Add Repair and record the item/device and complaint.
- Add expected date, charges, and starting status.
- Save; later update progress, payment, and delivery from the repair detail.
BBakeryCatalogue, order, due date, pickupOpen
- Add products to the bakery catalogue.
- Create a new customer order.
- Select items, quantities, amount, and due date.
- Save; later update status, payment, pickup, or delivery.
GGrocery or retailProduct, quantity, payment, invoiceOpen
- Add products and opening stock.
- Open the sale or invoice form and select items.
- Confirm quantity, price, discount, customer if needed, and payment.
- Save and check the invoice and remaining stock.
FRestaurant or cafeTable, menu, kitchen, settlementOpen
- Select a table or create an order.
- Add menu items and quantities.
- Send or update the kitchen work and order status.
- Review the bill and settle the payment.
TTailorMeasurements, material, fitting, deliveryOpen
- Find the customer and existing measurement profile.
- Create the tailor order and add garment/material details.
- Set amount, due date, fitting, and status.
- Save; later update payment, fitting, and delivery.
VGarageVehicle, job card, parts, service historyOpen
- Find the customer and saved vehicle.
- Create a job card with complaints and planned work.
- Add parts, labour, amount, and progress.
- Save; later record payment, completion, and reminder.
Need every field and screen? Open the detailed shop-by-shop manual.
Before handing over the bill
Check total, payment, and customer due
Most important safety step
Make the first backup recoverable
Normal work is saved on the current device first.
Connect the owner account and create a safe backup when the feature is available.
Keep the matching recovery code somewhere outside this device.
Owner safety check
- Open Backup & delivery or the Backup tool.
- Use the permanent owner account.
- Generate and confirm the recovery code.
- Save a separate copy outside the device.
- Run the available backup and wait for a safe result.
Before leaving the shop
- Check that no red warning needs action.
- If changes are waiting, keep the device and app available until delivery completes.
- Do not uninstall, clear storage, or delete files.
- Confirm the recovery copy is still readable.
- Escalate any unresolved conflict before making more edits.
If the code is lost, encrypted business data may not be recoverable. Never put the only copy on the same device.
ShopPilot is currently in private preview while real-device backup and restore qualification is completed. Follow the build's visible release and safety guidance.
Print or remember